Offer The Pleasure Of Instant and Intelligent Replies

Your customers expect answers now, not in 6 hours. Our AI Voice & Chat Agents deliver instant, accurate responses across chat, SMS, email, and voice.

Product questionsOrder updatesReturn policiesMembership inquiries
E-commerce AI Agent Diagram

Built for the Realities of Online Retail

Our Systems Deal With:

Pre-sale questions that boost conversion

Order tracking and shipping status

Size guides, product specs, and fit advice

Return and refund policies

Loyalty, promo code, and gift card inquiries

Escalations to human agents only when necessary

All with the accuracy of a well-trained rep, and none of the wait.

The Problem? You're Scaling. Your CX Can't Keep Up.

More orders mean more questions. Support tickets pile up. DMs go unanswered. Customers bounce — or worse, tweet. Our AI Agents solve that.

What's the status of my order?

Automatic order status updates from your system

Do you ship internationally?

Shipping policies and rates in 100+ languages

Is this true to size?

Product details and customer insights

Can I return this if it doesn't fit?

Clear return policies and instructions

Customer Support

Hey! I'm looking for a dress similar to the one in your summer collection, but in blue.

11:42 AM

I'd be happy to help! Based on your interest, I'd recommend our Azure Summer Dress. It has the same cut but comes in a beautiful ocean blue. Would you like to see some photos?

11:43 AM

Yes, please! And do you have it in size 8?

11:44 AM

Perfect! Here's our Azure Summer Dress. And good news - we have it in size 8 with 7 in stock. Would you like me to add it to your cart?

Azure Summer Dress

Azure Summer Dress

$89.99

11:45 AM
Type your message...

What This Means for Your Business

Higher Conversions

Instant answers reduce friction. Shoppers get what they need to buy — now.

Fewer Support Tickets

Automate 60–80% of routine inquiries across all channels.

Faster Response Times

Go from hours to seconds. Improve CSAT, retention, and LTV.

Lower Cost-to-Serve

Replace repetitive labor with smart automation that scales as you grow.

More Focus for Your CX Team

Let your human agents handle VIPs. AI takes care of the rest.

Works With Your Tech Stack

E-commerce Platforms

Shopify, BigCommerce, WooCommerce

Support Platforms

Gorgias, Zendesk, Intercom

Email/SMS

Klaviyo, Postscript

Social/Messaging

Facebook, Instagram, WhatsApp, SMS

Custom APIs

Custom APIs and workflows

Two Solutions, One Seamless Shopping Experience

Provide consistent, intelligent customer service across every channel to drive conversions and build loyalty

AI Voice Agents

Turn customer calls into sales opportunities while providing 24/7 personalized shopping assistance.

  • Answer order status questions in seconds, not hours
  • Suggest complementary products based on purchase history
  • Process returns and exchanges over the phone
  • Convert abandoned cart follow-ups into completed sales
  • Seamlessly escalate inquiries to your support team
Learn more about Voice Agents

AI Chat Agents

Your 24/7 digital sales associate that guides shoppers from browsing to checkout without hesitation.

  • Provide instant sizing, material, and compatibility guidance
  • Create personalized product recommendations in real-time
  • Answer detailed product questions from your catalog
  • Guide international customers in their native language
  • Reduce cart abandonment with proactive support
Learn more about Chat Agents

Real Brands. Real Impact.

Learn how our AI solutions are transforming e-commerce support

"

We were getting 300+ DMs a day. Our agent now handles 70% of them with zero drop in quality — and our conversion rate's up 12%.

COO

Premium Skincare Brand

"

It's not a chatbot. It's an actual agent that knows our brand inside out.

Head of CX

Apparel DTC

FAQs

Common questions about our AI e-commerce solutions

Yes — it integrates with your order system and pulls real-time shipping updates.

It escalates to your support team with full conversation context — no restarts, no friction.

No. It's trained on your tone of voice and speaks like your brand.

Typically 7–10 days. We do the training and setup — you go live fast.

Let Us Take the Repetitive Work.
So You Can Focus on Growth.

Your team shouldn't be answering the same 20 questions 200 times a day.
Let AI handle the volume and never miss an opportunity again.